updated 4/16/2024

Please note that any appointments cancelled with less than 12 hours notice before the earliest time of scheduled arrival window will still incur a service call fee. This policy is in place to ensure that we can manage our scheduling and resources effectively. We understand that plans can change unexpectedly, so we encourage you to contact us as soon as possible if you foresee needing to cancel or reschedule your appointment. This allows us to offer the slot to other clients who may be waiting for services. We appreciate your understanding and cooperation.